ybet99 Terms and Conditions

Within this terms and conditions document, several key terms are used with specific meanings. "Platform" refers to the ybet99 website and all services operating under it, including online slots, live casino, sportsbook and table games. "User" means any individual who has registered a valid account or uses any part of the platform. "Terms" refers to the full contents of this document along with any updates or amendments issued from time to time.

These terms apply to all activities carried out on the ybet99 platform, covering account registration, betting activity, deposit and withdrawal transactions, and the use of all features and promotions provided. Using this platform under any circumstances signifies full acceptance of all provisions set out here.

To register and use ybet99 services, prospective users must meet all of the following eligibility requirements:

• Be at least 21 years of age on the date of registration.
• Not be subject to any legal restrictions that prevent participation in betting activities.
• Not be an employee, agent, director or any party directly associated with the operations of ybet99.
• Not currently be enrolled in an active self-exclusion programme.
• Hold a valid and verifiable identity card or identity document if requested.

ybet99 reserves the right to request proof of age, identity or other relevant details at any time to ensure compliance with these eligibility requirements. Accounts registered using false information or accounts held by ineligible individuals will be terminated without prior warning.

Each user is permitted to hold only one active account on the ybet99 platform. Holding multiple accounts under the same individual — whether using different names, email addresses, mobile numbers or payment methods — is strictly prohibited and is treated as an attempt at fraud.

Users are fully responsible for:

• Ensuring all registration information is accurate and up to date, including full name, email address and mobile number.
• Keeping passwords and login details confidential at all times.
• Notifying ybet99 immediately through 24/7 customer service if their account has been compromised or accessed without authorisation.
• Ensuring that no other party uses their account, including family members.

ybet99 is not responsible for any losses arising from unauthorised access resulting from a user's own negligence in maintaining the security of their account.

All financial transactions on the ybet99 platform are handled through verified payment methods, namely Touch 'n Go eWallet, DuitNow, online banking via FPX, ShopeePay, and cryptocurrencies including USDT, BTC and ETH.

The basic transaction rules are as follows:

• The minimum deposit amount for each payment method is RM30.
• The minimum withdrawal amount is RM100 per transaction.
• Withdrawal processing time is between 10 and 45 minutes from the time the request is submitted.
• All withdrawals will be processed to the same payment method used for the deposit, subject to the platform's security policy.

Users are responsible for ensuring that the payment account details submitted are correct. ybet99 does not bear any losses arising from inaccurate or incorrect payment information provided by users. Any attempt to withdraw funds obtained through fraudulent means will be investigated and the account in question may be suspended during the course of the investigation.

ybet99 offers various promotions to its users, including a welcome bonus for new members. All bonuses are subject to specific terms and conditions set at the time the relevant promotion is launched.

Regarding the first deposit bonus, users are entitled to a bonus of 120% of the first deposit amount, up to a maximum of RM300. The wagering requirement that must be met before the bonus can be withdrawn is 25 times the value of the bonus received. For example, a deposit of RM100 will earn a bonus of RM120 giving an account balance of RM220, and the wagering requirement is RM3,000. A deposit of RM600 will earn the maximum bonus of RM300 giving an account balance of RM900, and the wagering requirement is RM7,500.

For the VIP Programme, active members will be upgraded progressively through four tiers — Bronze, Silver, Gold and Platinum — with different weekly cashback benefits:

• Bronze — weekly cashback of up to 0.2%
• Silver — weekly cashback of up to 0.4%
• Gold — weekly cashback of up to 0.6%
• Platinum — weekly cashback of up to 0.8%

ybet99 reserves the right to cancel or modify any bonus if there are signs of misuse or attempts to manipulate the platform's promotion system.

All games offered on the ybet99 platform — including online slots, live casino, sportsbook, table games and fishing games — are operated by licensed software providers that comply with international gambling industry standards. Each game uses a random number generator (RNG) that has been audited to ensure fairness for all players.

Users agree that:

• The outcome of each game is final and cannot be contested, unless there is clear evidence of a technical failure.
• The use of external software or tools to assist or automate gameplay is strictly prohibited.
• Any technical disruption during gameplay will be resolved in accordance with ybet99's policy, and decisions made by the technical support team are final.

In the event of a technical failure on the platform's end during an active game session, ybet99 will attempt to restore the session or provide a reasonable credit refund to affected users.

Every ybet99 user is responsible for ensuring that their use of the platform complies with the laws applicable in their area. Users are strictly prohibited from engaging in the following activities:

• Registering or operating an account on behalf of another person.
• Using funds obtained illegally to make deposits on the platform.
• Colluding or cooperating with other users to manipulate betting outcomes.
• Exploiting technical vulnerabilities or bugs in the system to gain an unfair advantage.
• Distributing content or communications that are threatening, abusive or harmful to other users or ybet99 staff.

Adhering to responsible gambling practices is also part of each user's responsibility. Users are encouraged to set personal limits and use the control tools provided by the platform if needed. More information on responsible gambling can be found on the Responsible Gambling page.

ybet99 reserves the right to suspend or close any user's account at any time if there is evidence of a breach of these terms. This action may be carried out without prior notice in certain cases such as confirmed fraud or serious security threats.

Users may also request to voluntarily close their own account by contacting ybet99 customer service via live chat or support email. Any valid fund balance in a voluntarily closed account will be processed for withdrawal in accordance with ybet99's standard procedures.

In the case of an account frozen due to an investigation, funds in that account cannot be withdrawn until the investigation is complete and a final decision has been made by the platform's management.

ybet99 will not be held responsible for any loss or damage arising from:

• Service disruptions beyond the platform's control, including internet outages, telecommunications infrastructure failures or extraordinary events.
• Betting decisions made by users themselves based on their own personal choices.
• Loss of account access due to a user's negligence in safeguarding their login credentials.
• Inaccurate information provided by the user during the registration or transaction process.

ybet99 is committed to providing a safe, fair and reliable betting experience. However, the platform makes no guarantee of profit or returns from any betting activity conducted through this platform.

ybet99 reserves the right to modify, add to or remove any part of these terms and conditions at any time. Each amendment will take effect immediately once the latest document is published on the official ybet99 website.

Notice of major amendments will be communicated to users via their registered email or through in-platform notifications. It is the user's responsibility to review this page periodically to ensure they are always aware of the current applicable terms.

Continued use of the ybet99 platform after any amendment takes effect means the user accepts and agrees to the latest version of those terms. If a user does not agree with any changes, they are advised to stop using the platform and close their account.